Can I ask about a part without booking a service?
Yes—use the parts enquiry page. SIF handles Hangcha spare parts and aftermarket parts enquiries. Supply the model, serial number and part reference where available.
What should I include for a fleet review?
List the trucks, their usage and operating hours, maintenance history and recurring costs. Explain any workload changes or replacement decisions you are considering.
Does this form confirm a service booking?
No. It starts an enquiry. The team needs to discuss the work, location and suitable timing before arrangements are confirmed.
How often does my truck need servicing?
Follow the requirements for the exact machine. Share the model, hours, environment and service history to discuss the appropriate schedule.
Do you offer help at my site?
Give SIF your location, access information and fault details. Local mobile breakdown assistance is available, with suitable arrangements and attendance confirmed by the team.
Can I request a replacement forklift?
Share capacity, lift-height and site requirements. A suitable machine, availability and hire arrangements need confirmation.
What if the truck has stopped?
Call 0800 743 675 with the issue and location. Discuss attendance directly; an online form does not confirm a response time.